Home » Author Archives: Hilary Welter

Author Archives: Hilary Welter

How to Create an Employee Training Program

Employee Training

Click here to download a full pdf. If you’re new to employee training, setting up guidelines and processes is your first step. While it may be tempting to take a less formal approach to training, remember that the more time ... Read More »

Promote Mother’s Day and Father’s Day Shopping

Mother's Day

On Mother’s Day and Father’s Day, children across America will be panicking. Yet again, the holidays will have snuck up on them, and they’ll be in a pinch to find the perfect last-minute gifts. Use the North American Retail Hardware ... Read More »

Participate in the 2018 Cost of Doing Business Study

2018 Cost of Doing Business study

The North American Retail Hardware Association (NRHA) is now collecting data for the 2018 Cost of Doing Business Study. Is your average transaction size normal? Do you spend more or less on advertising than other independent home improvement businesses? How ... Read More »

5 Common Myths About EMV

Myths about EMV

The details surrounding  credit card processing can be overwhelming. Clearent, Credit card processor and North American Retail Hardware Association Business Services Partner, presents some of the most common myths about EMV technology below. For more information about Clearent and to take ... Read More »

NRHA Employee to Road Trip, Visit Independents Along Mississippi River

road trip

A North American Retail Hardware Association (NRHA) employee is headed on a road trip to five cities in five states in five days with stops at numerous independently owned businesses along the way. On March 12, NRHA profiles editor Renee Changnon ... Read More »

A Day in the Life During NRHA’s RMCP

RMCP

Advanced, industry-specific leadership training sounds useful, but what all does it actually entail? Retail professionals who attend the North American Retail Hardware Association’s (NRHA) Retail Management Certification Program dedicate six months to enhancing their careers. Students of the college-level program ... Read More »

NRHA’s Succession Planning Study Is Now Available

Succession Planning Study

The North American Retail Hardware Association (NRHA) has released its Succession Planning Study. Succession planning is an ongoing challenge for retailers who do not have a successor in place or have not prepared a step-by-step exit plan for themselves before ... Read More »

Focus On These Two Social Media Tactics

social media tactics

While they’re not necessarily brand new tactics in the social media sphere, video and advertising are two elements that should be part of your social media strategy. According to Meag Shaffer, executive vice president of social media at social media ... Read More »