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Hilary Welter

As marketing and research coordinator, it’s Hilary’s duty to keep retailers informed about NRHA products and services and to help coordinate industry research projects. Additionally, Hilary is the voice behind NRHA’s and Hardware Retailing’s social media accounts. She appreciates a good book, spicy food, well-made horror films, craft beer and exploring new places near and far.

5 Easy Ways to Stay Competitive as an Employer

competitive employer

Finding ways to remain a competitive employer is crucial. Across industries, finding qualified employees is often listed as a top challenge for business owners. As a retailer, you may find yourself concerned with how you can keep up with your …

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NRHA Program Facilitates Mentorship

mentorship

Mentorship can play a large role for an individual at any step of their professional journey, says Paula Coate, manager of Hagersville Home Hardware in Hagersville, Ontario. Her mentor and boss, David Dishke, who also owns Grand River Home Hardware …

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5 Financial Points You Should Be Watching

When it comes to the financial side of your business, are you paying close attention to the metrics that have a large impact on your bottom line? Below are five ways participating in the North American Retail Hardware Association’s (NRHA) …

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Expert Insight: Health Insurance FAQs

health insurance

If you have questions about health insurance, but you’re not sure where to start, the North American Retail Hardware Association (NRHA) is here to help. NRHA understands that health insurance is an important, yet often complicated, topic. To help independent …

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Management Program Questions, Answered

Thinking about investing in your management and future leaders? The North American Retail Hardware Association’s (NRHA) Retail Management Certification Program (RMCP) is designed to enhance the retail operations knowledge of top-performing employees. It provides leaders with the skills they need …

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Hardware Retailing Needs Your Feedback

feedback

Hardware Retailing wants your feedback to know what it can do to become a better, more informative resource for independent home improvement retailers. Our top priority is providing the best possible resources across the platforms you use most. To make …

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4 Insurance Policies Overlooked by Retailers

insurance

Click the picture to download a PDF of this story. When a retailer fails to invest in the proper types of insurance coverage, their business could be at major risk in the event of an accident or disaster. Below, Carl Dent, vice …

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