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Hilary Welter

As marketing and research coordinator, it’s Hilary’s duty to keep retailers informed about NRHA products and services and to help coordinate industry research projects. Additionally, Hilary is the voice behind NRHA’s and Hardware Retailing’s social media accounts. She appreciates a good book, spicy food, well-made horror films, craft beer and exploring new places near and far.

Social Media Toolkit

social media for home improvement

Most home improvement stores have social media accounts, however, according to research conducted by the North American Hardware and Paint Association (NHPA), retailers believe there is plenty of room to improve their accounts, as seen in the March 2016 issue …

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Sears’ Ongoing Struggle to Compete

Sears Canada

Sears is continuing to feel the heat from its competitors, including those that may have learned from its mass distribution model. The company, which was the front-runner in mass distribution starting in the 1800s with its mail-order catalogs, is now …

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Resources for Leadership Development

Resources Leadership Development

Hardware Retailing’s February 2016 feature story, “Anatomy of a Leader”, talked about identifying and developing future retail leaders in your company. Leadership development is an ongoing process that’s never truly complete. Whether you’ve lead your staff for years, are a first-time manager or are …

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Bernzomatic Talks About RMCP Scholarship

Bernzomatic

“There’s a fire in everyone waiting to ignite,” says Mike Verne of Worthington Industries, parent company of Bernzomatic. That’s one of many reasons why Bernzomatic is sponsoring the Find Your Fire scholarship initiative for the North American Retail Hardware Association’s (NRHA) …

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Business Insurance Expert Answers Questions

Bernzomatic

What can you do to protect your store and your customers information from hackers? How do you protect your rental inventory? Business insurance can be difficult. To help you get all of your questions answered, NRHA sat down with insurance expert Brett Slama, …

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E-Commerce Driving Retail Fraud Loss

Loss prevention is top of mind year-round for most retailers, but businesses may be more susceptible to retail fraud now than ever before. The National Retail Federation (NRF) reported findings from the 2015 True Cost of Fraud Study from LexisNexis, which …

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They Would If They Could: Millennials on Homebuying

The majority of millennials are renters, not homeowners — but a new survey shows they would buy houses if they could. According to Housing Opportunities and Market Experience (HOME), a quarterly consumer survey released by the National Association of Realtors for the …

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New NRHA Services Available in 2016

As your industry trade association, the North American Retail Hardware Association’s (NRHA) mission is to help independent hardware stores, home centers and lumberyards, regardless of wholesale affiliation, become better and more profitable retailers. In order to fulfill that mission, the association continually develops new tools …

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