As summer draws to a close, DIY gardeners are busy enjoying the bounty of their crops. More than likely, you were well prepared in the spring as they shopped for everything they needed to get their gardens started. Now, it’s …
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A hardware store is full of sharp objects and dangerous chemicals. That’s just the nature of what you have to sell to be in the business. But you also need to keep your store safe for your customers and employees. …
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At the United Hardware Fall and Winter Buying Market, held July 27-29 at the Minneapolis Convention Center, attendees found ways to improve their average transaction size, increase their margins and invest in their communities. “We had a strong opening attendance, …
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Click the picture to download a PDF of this story. By Jesse Carleton, jcarleton@nrha.org Hard to Resist One of the key performance indicators for a retail business is average transaction size or sales per customer. Do you know what that number is for …
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In the weeks leading up to Memorial Day, Mark Shook got his customers thinking about how they could give back to veterans. Shook, manager at Waters True Value in Emporia, Kansas, joined forces with two other businesses in town to …
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Nate Ludwig General Manager Dazey’s Building Center Garberville, California Multiple-Store Operation We’re not just here to make money, we’re giving back to our community. It’s who we are; that’s just part of our makeup. We look forward to continuing this …
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Byron Clouse Owner Lewiston Ace Hardware Lewiston, Michigan Multiple-Store Operation “I truly believe you make a living by what you earn, but you make a life by what you give.” Byron Clouse is one of those retailers who is …
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Megan Zarbano Owner Handy Hardware & Rental Valley City, North Dakota Under $2 Million in Annual Sales “It isn’t easy to keep small-town America thriving, especially with big-box stores and e-commerce so readily available, but what we offer is so …
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