Click the picture to download a PDF of this story. By Jesse Carleton, jcarleton@nrha.org, Chad Husted, chusted@nrha.org, and Liz Lichtenberger, llichtenberger@nrha.org Despite an enviable location in Hawaii, HPM has survived its share of hard times. Established in 1921 during the Great Depression, it survived a …

As retailers crowded into United Hardware’s Fall and Winter Buying Market, held July 28-30 at the Minneapolis Convention Center, one message came across loud and clear. There are plenty of opportunities to gain success in the home improvement industry for those …

Click the picture to download a PDF of this story. By Jesse Carleton, jcarleton@nrha.org For the past couple of years, the electric meter has been spinning backwards at Brinkmann’s True Value. In 2015, the company’s location in Miller Place, New York, achieved …

Add-on sales are adding up fast at Mark’s Ace Hardware. General manager Camille Gibson knows her employees play a key role in encouraging customers to make add-on purchases, which raise the average transaction size. But to keep that top of …

Students will soon be headed back to school and college, and before they do, parents and students alike will be making a list of everything they need for that first day of school or dorm life. This year, back-to-school spending …

Holding a DIY craft workshop is an effective way to get customers together and promote your store’s categories. Michelle Schefter, owner of Langdon Hardware in Langdon, North Dakota, finds it’s also an opportunity to support other local businesses. Earlier this …

  Boost Sales In This Popular Category Travis Andrews at Strasser True Value Hardware has a take-no-prisoners approach to selling in his power tool category. His tool department spans nearly one-quarter of his 40,000-square-foot store. This past April, sales in the category …

It’s a tactic all of the big-box retailers use: stack it high and watch it fly. Bulk displays, whether in a pallet in the power aisle, in front of the store or on the floor as an extension of a …