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Author Archives: Kate Klein

PRO Group Promotes Wodark to CFO

PRO Group

PRO Group Inc. has promoted controller Heidi Wodark to chief financial officer. Wodark joined PRO Group in 2007, and has served in the controller position since then. PRO Group is headquartered in Denver and is a wholesale marketing group in ... Read More »

Looking for Growth Opportunities in Core Products and Niches?

product categories

The North American Retail Hardware Association (NRHA) is surveying independent retailers to learn more about the growth opportunities they are finding in niche and core product categories. The retailer perspectives will provide insight that helps independent business owners evaluate their ... Read More »

10 Habits of Successful Retailers

Click the picture to download a PDF of this story. Successful retailers have habits they build into their business practices that help them excel. Hardware Retailing checked in with Bobby Fuller and Jason Haley, past honorees from the North American Retail Hardware ... Read More »

Employees Are Key for Happy Customers

Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org Prices and product quality are a big deal to consumers, but positive interactions with employees are also highly important for keeping them loyal, according to research from PwC. Accounting ... Read More »

10 Retail Lessons From Toddlers

Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org My favorite 2-year-old boy says “Wow!” more than anyone I’ve ever met. Ducks in the yard, beads the size of pinheads, electrical outlets and shadows mesmerize him. Take some ... Read More »

10 Ways to Use NRHA Research to Improve Your Business

nrha research

The North American Retail Hardware Association (NRHA) conducts research every year to gauge the health of the independent home improvement sector and provide retailers with benchmarking tools and insight into topics ranging from employee benefits to tariffs. How can you ... Read More »

10 Reasons to Scope Out Your Competitors

Click the picture to download a PDF of this story. Do you know what your big-box competitors are up to? What are they good at? What don’t they do well? Regularly visiting other retail outlets should be part of your competitive strategy ... Read More »

Big-Box Retailers Offer Competitive Incentives to Seasonal Hires

seasonal

Big-box stores, including Target and Kohl’s, are looking for new ways to compete for tens of thousands of seasonal workers, the Chicago Tribune reports. “A strong economy has retailers expecting a busy holiday shopping season, but with unemployment near historic lows, ... Read More »