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Liz Lichtenberger

Liz is the special projects editor for Hardware Retailing magazine. She reports on news and trends, visits retailers, and attends industry events. She graduated from Xavier University, where she earned a degree in English and Spanish and was a member of the swim team. Liz is a Louisville, Kentucky, native who lives in Indianapolis with her husband and two children. She enjoys swimming, reading, doing home improvement projects around her house and cheering on her two favorite basketball teams, the Kentucky Wildcats and the Xavier Musketeers.

You’ve Got Mail: Try In-Store Mail Services

Just like any other retailer, Jeff Tilem receives regular shipments of new inventory for his store. But he also receives packages other store owners may not expect—like a model’s wardrobe shipped from Turkey. Tilem, owner of Pioneer Hardware in Beverly …

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Store’s Ad is Made for the Big Screen

A couple of years ago, when the staff at Scarborough Lumber, with five locations in California, searched for new ways to drive traffic to their garden center, they found their solution in a nearby business: the local movie theater. The …

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A Quick Fix for Merchandising

Updating endcaps and other displays is a quick and easy way to make your store more visually appealing to your customers. As you can see here, the “before” photo shows plenty of pegboard and empty spaces, and cans aren’t forward-facing. …

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Furniture Department Makes Store Feel Like Home

Your customers already shop your store for all their hardware and housewares needs. A natural extension of those categories? Furniture. About three years ago, Ceva Courtemanche, owner of Hensel’s Ace Hardware in Arcata, Calif., added a 900-square-foot furniture department to …

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