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Author Archives: Lynnea Chom

Stuffed Monkeys Encourage Customers to Explore Store

The stuffed monkeys hanging around Fishers Do it Center have some serious business to do. They are all part of an activity designed to encourage children and their parents to explore every area of the salesfloor. Kim Young, co-owner of ... Read More »

Greenhouse Makes Gardening Easy

One of the ways lumberyards can attract more consumer business is to offer simple, do-it-yourself building projects using materials they stock. That’s exactly what April Salsman did for customers at the Foxworth-Galbraith Home Improvement Center in Woodland Park, Colorado. Salsman, ... Read More »

Notes for Soldiers Program Supports Those Overseas

Veteran Brad Chrisman, manager of Mills Ace Hardware in Lincoln City, Oregon, says mail call for soldiers who are stationed overseas can be a trying experience. “Nothing’s worse than being one of those guys who didn’t get anything.” So when ... Read More »

Doghouse Display Houses Doggone Deals

For a couple of weeks at the beginning of each year, after all of the seasonal and holiday inventory has been packed away, there’s a little bit of empty salesfloor space at Longenecker’s True Value in Manheim, Pennsylvania. The staff ... Read More »

Craft a New Niche

Art supply enthusiasts no longer have to make the one-hour-plus trip to Las Vegas to enjoy their craft, thanks to Pahrump Rentals & Do it Best Hardware’s newest endeavor. The hardware store, located in Pahrump, Nevada, recently added a 600-square-foot ... Read More »

Furniture Display Makes Customers Feel Welcome

Many of the customers who come in to Munger Paint & Wallcovering are homeowners looking for the perfect shade of paint or just the right pattern of wallpaper to help them redecorate a room. Thanks to some painted furniture and ... Read More »

Customers Support the Community and a Local Charity

Customers at Mountain Hardware in Wrightwood, California, not only support the community by shopping at a local independent store—they can support a local charity, too. “My father set up a donation box many years ago,” says Mike Troeger, owner of ... Read More »

Display Offers Products and How-To Information

Roofing, siding and insulation are some of the major projects homeowners may know they need to do around the house, but sometimes they need encouragement to get started. Caleb Wiggins, manager of the Saskatoon Co-op Home Centre in Saskatoon, Saskatchewan, ... Read More »