Home » Author Archives: Melanie Moul

Author Archives: Melanie Moul

Creating a Space to Let Children Play

children

Mills County General Store and Ace Hardware is a mainstay in Goldthwaite, Texas, a town of about 1,800 people in the center of the state. Austin is the closest big city, just more than 100 miles south. Because it’s remote, ... Read More »

Management Students Talk Returns

Managing returns and developing a return policy that protects your business and keeps customers coming back for future purchases can vary depending on the needs of your business and your customers. Hardware Retailing explored that concept and presented one retailer’s ... Read More »

Keep Customers Happy and Your Business Protected With a Strong Return Policy

return policy

Click the picture to download a PDF of this story. Earlier this year, outdoor apparel retailer L.L. Bean converted its no-questions-asked lifetime return policy to a one-year policy, receipt required. In a letter dated Feb. 9 on the company’s Facebook ... Read More »

Retailer Gets Kids Into Nature

Grabill Hardware brings kids together to play in the dirt. In March each year, the business in Grabill, Indiana, hosts a Kids’ Seed Planting Day, and the event attracts more than 200 children from the community, which is quite a ... Read More »

Do it Best Promotes Mergy to New Tech VP

mergy

Do it Best Corp. has promoted John Mergy to the role of vice president of information technology, effective July 1. Earlier this year, the co-op announced the retirement of the department’s former executive Mike Altendorf, who is retiring from the ... Read More »

Use Endcaps for Summertime Promotions

endcaps

Attract customers’ attention and capture a few extra dollars by putting your endcaps to good use this summer. Good merchandising strategy means regularly rotating the products you feature on endcaps. While you’re at it, consider using that space to highlight ... Read More »

Store Stocks up for Nature Group

Sometimes it’s important to take a look around and be inspired by what you have to help your community. Ace Hardware & Sports general manager Daniel Buzzell joined a community leadership group which was part of his chamber of commerce ... Read More »

How to Lead Multiple Generations in the Workforce

There are five generations currently in the workforce. The oldest workers represent the silent generation, who were born between 1928 and 1945, and the youngest workers are Generation Z, who were born after the year 2000. With more than 150 ... Read More »