In response to rising shipping costs, Amazon has been changing its strategy when it comes to shipping and returns, including offering select Amazon Prime subscribers $10 to pick up their orders rather than have them delivered. Customers who take advantage …
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Share Your Data, Get a Cup of Coffee on Us
The latest installment of the NHPA Independent Retailer Index is brewing, and we need your participation. The Independent Retailer Index measures key performance indicators of independent retailers each quarter, and the aggregated data is released to allow you to compare your …
Read More »7 Business Transition Key Terms You Need to Know
In the fast-paced world of business, change is inevitable. Whether it’s retiring leaders, shifting ownership or strategic acquisitions, retailers must be prepared to navigate various transitions to ensure their continued success. To effectively manage these transitions, it is crucial for …
Read More »How Big-Box Retailers Performed in Q1 2023
For the first quarter of 2023, several big-box retailers experienced continued increases in sales compared to Q4 2022, with others reporting decreases in sales because of unseasonable weather affecting consumer purchases during the quarter. The Home Depot The Home Depot …
Read More »3 Ways Embracing Innovation Makes an Impact
Take Tech Further: This August, don’t miss the NHPA 2023 Independents Conference where you’ll discover innovative best practices, insights and resources. Learn more at YourNHPA.org/conference. More than just something to do to keep up with your competition, technology comes with …
Read More »Plug Into the Benefits of Strong Omnichannel Strategies
Learn From the Best: Hear from former execs of technology powerhouses Amazon and Google at the 2023 NHPA Independents Conference. Learn more at YourNHPA.org/conference. As retailers work to navigate the ever-changing technology landscape, a few trends are emerging they should …
Read More »Why You Should Be Measuring Your Tech’s ROI
Where to Start: Find your own road map for adding tech to your operation with anecdotes from fellow retailers. Learn more at hardwareretailing.com/tech-road-map. Ready or not, technology is the future of the retail industry, and it’s here to stay. The …
Read More »When Your POS Doesn’t Fit Your Needs
When you need an effective technology solution, sometimes the answer is to build it yourself. As Jeremy Peterson was opening the second location of Family Hardware in Florida, he hit a snag with the company’s existing POS company. He discovered that …
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