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Chatting With Lowe’s, Courtesy of Apple

Business Chat

When Apple announced details of its not-yet-released iOS operating system this month, the name Lowe’s popped up as a partner in a new feature called Business Chat. That new feature will offer an avenue for Lowe’s to offer customer service ... Read More »

Tariffs Imposed on Solar Panels, Washing Machines

tariffs

On Jan. 22, the Trump administration announced tariffs on imports of solar panels and washing machines as part of the administration’s focus on “America First,” The Wall Street Journal reports. According to the article, the tariffs were imposed in an ... Read More »

It’s Time to Address Workplace Harassment

workplace harassment

Many breaking news headlines over the past year have highlighted a problem that can happen in any business or industry: workplace harassment. While the Hollywood elite and CEOs of major corporations have been in the spotlight, employees across many industries ... Read More »

Retailers Find Value in Relationships That Defy Expectations

friends

Click the picture to download a PDF of this story. Making friends as an adult can be challenging, and it’s often intimidating to be the first to break the ice at industry events. Creating lasting friendships with people who are ... Read More »

Idaho Retailer Uses $100K Prize to Reimagine His Business

reimagine retail

Click the image above to view a full PDF. From Dream to Reality For one Idaho retailer, betting big in Las Vegas paid off. In May 2017, Robert Lau was on stage at the National Hardware Show®, alongside nine other independent ... Read More »

2017 State of Independents Conference Explores Opportunities for Retailers

independents

Click the image above to view a full PDF. Redefining Service If your business doesn’t have an online presence, you’re not prepared for the future. That sentiment was a strong takeaway from the North American Retail Hardware Association’s (NRHA) third annual ... Read More »

LED Lighting Helps Walmart Save $100M

LED lighting

Walmart has saved more than $100 million in energy costs after installing more than 1.5 million LED light fixtures at its stores, industry publication Electric Light & Power reports. The company announced its energy savings at the National Retail Federation’s ... Read More »

Amazon Opens Grocery Store Without Cashiers

amazon go

This week, Amazon opened its first automated grocery store at its Seattle campus, CNBC reports. The 1,800-square-foot grocery store, called Amazon Go, operates without cashiers and registers, and the e-commerce giant says that customers won’t have to wait in line ... Read More »