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Expert Perspective: Retail Is… Personnel

Dustin Kaehr

To view a PDF of this story, click here. When you look throughout your store, one asset is clearly more important than all the others: your employees. Without them, it doesn’t matter how great the building looks, how well the …

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Through the Eyes of a Shoplifter

shoplifting

To view a PDF of this story, click here. In the June 1968 issue of the magazine, then-managing editor John J. Sullivan tried his hand at shoplifting from a few independent stores, just to see how easy it was to …

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Discovering Ganahl Lumber, Past and Present

Ganahl Lumber

When customers walk through the doors of Ganahl Lumber in Anaheim, California, they are immediately taken back to the earliest days of the family-owned business, which is still a thriving enterprise. To encourage customers to learn about the history, the entrance of the …

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Banks, Retailers Spar Over Credit Card Swipe Fees

swipe fees

Financial institutions and retailers are revisiting a disagreement over limits on credit card swipe fees, Reuters reports. The Dodd-Frank Act, which became law in 2010, established regulations within the financial services industry. One of those regulations was a limit on how much …

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Lumber Liquidators: Sales Down, Losses Up in 2016

Lumber Liquidators this month reported a boost in net sales during the fourth quarter of 2016, but the full year’s financial performance reflected woes that began in 2015. In 2015, investigations into the chemical contents of the flooring discounter’s Chinese-made laminate started major …

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Year-End Financials Look Good for Ace, Home Depot

financials

The Home Depot and Ace Hardware Corp. released their fourth-quarter and year-end earnings reports this week, showing positive results for both. Ace Hardware Corp. reported financial growth in its fourth quarter and for fiscal 2016, which the co-op’s top executive called a “challenging year.” Read …

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