Hardware Retailing The Industry's Source for Insights and Information
Lowe’s is expanding its strategic partnership with Porch.com, an in-store resource to help homeowners find the right home improvement professionals for nearly any project outside of Lowe’s current installation services, to include every Lowe’s store in the U.S.
Home improvement service professionals can also sign up for a free Porch profile to help increase the exposure of their business to homeowners in need of their specific services.
“While we have already been able to help our customers with projects like installing flooring or remodeling a kitchen, our partnership with Porch means we can now guide customers to find help for nearly any home improvement service, from routine maintenance to dream projects,” said Jay Rebello, vice president new business development and corporate innovation at Lowe’s.
Porch was first introduced at Lowe’s stores in the Carolinas and the Seattle area in January. If a Lowe’s customer needs a professional for a service Lowe’s does not currently offer, such as handyman, painting or landscaping services, employees can access the Porch network of pros on their mobile devices and in-store terminals to identify local providers.
The partnership with Porch is the latest in a series of technology initiatives Lowe’s has introduced to enhance the in-store support employees can offer customers, including equipping employees with iPhones to help customers access information, view how-to videos or locate product in the store efficiently.
Porch’s network includes more than 1.5 million professionals and features insights on more than 100 million projects as well as project inspiration, expert advice and home management tools.
In March Porch launched the Porch Home Report, which includes the remodeling and project history of a specific home and neighborhood, and is available for free for every for-sale home in the country.
