Operations

A hardware store is full of sharp objects and dangerous chemicals. That’s just the nature of what you have to sell to be in the business. But you also need to keep your store safe for your customers and employees. ... Read More »

Appealing to the next generation of home improvement shoppers can be accomplished with more than a smartphone. Show kids and teens that your operation has the items they need for their next science experiment to capture their business now and ... Read More »

Click the picture above to download a PDF of the story. Challenges are always best faced with a caring group of supporters at your back. For retailers, supporters could include employees, friends and family. But retailers who work to become ... Read More »

Partnerships between community organizations and retail businesses can propel good causes that benefit nearby citizens and link communities together in even stronger bonds. However, they don’t come without risk. Retailers should always be evaluating potential partners for events, fundraisers, business ... Read More »

Going into the fall selling season, wholesaler fall markets present an opportunity to think ahead to spring, network with your peers and meet your association. While you’re preparing to attend these events, consider the following tips to get the most ... Read More »

Contending with legal issues is a must for independent business owners. Tasks in those categories often come with headaches and dollar signs. NRHA partners with a variety of service providers to offer alternative, affordable solutions for complicated services like insurance ... Read More »

Click the picture to download a PDF of this story. Most independent home improvement business owners and employees don’t have a background in accounting or finance. While the financial metrics of a company are only one piece of the puzzle, ... Read More »

Click the picture to download a PDF of this story. Hardware Retailing staffers Kate Klein, Melanie Moul and Todd Taber contributed to this article. Winning Customers in a Price-Conscious Culture Many independent retail businesses have an image problem. Consumers often ... Read More »