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TRENDING NOW: Operations

4 Tips for Boosting Employee Morale

Recruiting and retaining quality employees are essential to the success of your business. Keeping your employees loyal, productive and happy means maintaining a positive work culture in your store, providing recognition and fostering engagement. The National Federation of Independent Business ... Read More »

Wilco’s Refresh: Individual Store Performance

In 2015, farm and home lifestyle company Wilco, which has 18 stores throughout Oregon and Washington, set out to refresh its paint and sundries department, which had seen flat sales in 2012 and 2013. The Wilco team worked to bring ... Read More »

Restore the Core: Taking Progressive Measures to Revive a Key Department

By Scott Wright, swright@nrha.org To view a PDF of this story, click here. In any typical home improvement store, there are generally six or seven core hardlines departments that do the “heavy lifting” of generating sales and gross margin dollars ... Read More »

Halloween Spending Up This Year

This should be a banner year for consumer spending on Halloween, according to a survey from the National Retail Federation (NRF). The survey predicts total spending will reach $8.4 billion, an all-time high in the survey’s 11-year history. That should ... Read More »