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10 Lessons to Learn About Business Consultants

business consultant

Click the picture to download a PDF of this story. When 10th Street Hardware owners Steve DeShong and Troy Usnik were making plans to open a second store in Philadelphia, a friend recommended using a business consultant to help them manage the ... Read More »

Financial Resources: Payroll, Average Transaction Size & GMROI

financial resources

The North American Retail Hardware Association (NRHA) recently released the 2017 Cost of Doing Business Study, a financial resource to help your compare your business to other retailers in the industry. In order to help you better understand and use ... Read More »

Generation Z: Reaching the Next-Gen Consumer

Generation Z

Generation Z, the generation after millennials (born between 1995 and 2012, according to Forbes) makes purchasing decisions differently from every previous generation, mostly because of how they engage with digital and social media, according to influencer marketing agency Mediakix. These consumers ... Read More »

A Roundup of 10 List Resources

10 list

If the October issue of Hardware Retailing left you wanting just one more 10 list, you’re in luck. We compiled these additional articles from our archives to round out the 10 list resources. 10 Impulse Items Customers Crave This online ... Read More »

10 Ways NRHA Can Help Your Business

Click the picture to download a PDF of this story. As an independent home improvement retailer, you have access to a wide variety of benefits through the North American Retail Hardware Association (NRHA), your trade association. Many of the resources are free ... Read More »

10 Things Your Employees Are Dying to Tell You

Click the picture to download a PDF of this story. For many retailers, employees are family. Even if they’re not related by blood, these are the people you spend the most time with day to day. Yet even in the most harmonious ... Read More »

10 Lessons I Learned While Traveling

Click the picture to download a PDF of this story. From August 2016 to July 2017, I lived in, worked remotely from and explored 10 countries and 12 cities with 70 people through a program called Remote Year. At the beginning of ... Read More »

10 Tips for Completing an Honest Store Critique

Click the picture to download a PDF of this story. Store owners throughout the industry have discovered that business critiques from other independent home improvement retailers help them become better operators. Ask a fellow retailer or two to walk through your store, ... Read More »