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Graeme’s Take on Training: Wearing Many Hats

This is the second in Hardware Retailing staffer Graeme Haase’s series of posts about three days of training that he completed at Cardwell Do it Best Home Center in Indianapolis. Haase went through this training program to get a firsthand ... Read More »

Graeme’s Take On Training: Preparing for a New Gig

Hello, my name is Graeme Haase. I’m a graphic designer with the North American Retail Hardware Association (NRHA), but for the next few days, I’m trying a new job—working as a sales associate at Cardwell Do it Best Home Center ... Read More »

Insight From Facebook on Millennial Employees

Want to better understand the millennials working for your business? A leader from Facebook, which was founded by a millennial, has a few suggestions for you based on experience, according to an article from Harvard Business Review. “We pride ourselves on having built ... Read More »

Hiring in the 21st Century

Make a list of everything you think new college graduates want when they start looking for a job. Now compare that list to ours. In the following story, we take a look at the millennial generation, generally described as those ... Read More »

Earning Loyalty via Negative Reviews

Person-On-Computer

Your company’s online reputation can significantly impact your business, but negative online reviews aren’t all bad. Shoppers are increasingly reliant on online reviews when deciding where to shop, and about 44 percent of consumers use the site Yelp to look up businesses, ... Read More »

Improve Your Average Transaction Size

The annual Cost of Doing Business Study from the North American Retail Hardware Association (NRHA) is the industry’s only inclusive benchmarking study and has been conducted annually for almost 100 years. The study provides detailed financial information from hardware stores, home centers ... Read More »

House-Hasson’s Big Year for New Stores, Remodels

This year has been big for House-Hasson Hardware, which completed more new stores and remodels for dealers in 2015 than in any other year in the company’s history. House-Hasson reached store-set records for itself in 2013 and 2014, but this past ... Read More »

Prepare Your Business for Black Friday, Winter Holidays

Christmas Shopping

With November well underway, one of the busiest seasons for retail has begun. According to the National Retail Federation’s 2015 holiday consumer survey, holiday spending will be comparable to last year, with retail sales expected to rise 3.7 percent. Consumers plan ... Read More »