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Looking to Expand Your Business?

Many independent home improvement retailers are looking to expand their businesses by adding store locations, which bring new customers, new product mixes and new opportunities. Recent data gathered by the North American Retail Hardware Association (NRHA) shows that more than a quarter of independent retailers plan ... Read More »

Using Financial Benchmarking to Grow Profit

Financial Benchmarking

The variance in profit between a typical and high-profit store is $100,000. You have an opportunity to grow your store’s profit by understanding how your business compares to other operations in the industry. “Every business needs to know the benchmarks ... Read More »

The Dos and Don’ts of Sharing Political Opinions

No matter what business owners believe about political candidates or causes, they must consider how expressing those opinions–through signage at their stores or in other ways–may impact customers and potential customers. Even the most loyal customers may react strongly to a ... Read More »

Spring Training, Hardware Style

The staff at Costello’s Ace, which has 23 locations in New York and two in New Jersey, knows employee knowledge leads to better customer service. So they put together a training event to connect employees and vendors, so employees could ... Read More »