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Build a Base With Foundations of Leadership

foundations of leadership

If you are looking for a training program to give your new managers or supervisors insight into their leadership skills, the NRHA Foundations of Leadership Program is a solid place to start.  The 16-week online program is designed to prepare ... Read More »

Build Your Own Chalkboard Stack Displays

At Petersburg Hardware, store manager Eric Smith needed new merchandising displays for large quantities of feed, so he decided to build his own. Use this step-by-step guide to build your own stack displays with attached chalkboard signage to call attention ... Read More »

Consider Your Small Business Insurance Options

insurance

Health insurance is a major concern for every business owner. As the year winds down, business owners will be reviewing their expenses and considering how insurance affects their bottom line. Hardware Retailing checked in with Bob Chiesa, president and CEO ... Read More »

4 Marketing Tips to Bring In Millennials

millennials

There are many different theories about millennials, the age group that the Pew Research Center says was born between 1981 and 1996. One undeniable fact, however, is that they are a large consumer base and are on track to outnumber ... Read More »

10 Projects Young Customers Need Help With

While technology has advanced to the point where we can look up information on nearly any subject using just our phones, but ingrained knowledge and skills in home improvement projects are not nearly as prevalent in young customers. This means ... Read More »

10 Things to Never Say to a Customer

Click the image above to download a PDF of the story. Independent retailers regularly state customer service as a strength and distinguishing characteristic for their industry. While customer service is a keystone for an independent retailer to beat big-box stores ... Read More »

How to Manage Unproductive Inventory

Click the image above to download a PDF of the story. Beware of slow-moving inventory. It lurks in nearly every retail operation. Often called dead inventory, slow-movers are items that, for whatever reason, are just not selling. You know you ... Read More »

10 Habits of Successful Retailers

Click the picture to download a PDF of this story. Successful retailers have habits they build into their business practices that help them excel. Hardware Retailing checked in with Bobby Fuller and Jason Haley, past honorees from the North American Retail Hardware ... Read More »