Operations

Julie Schweber, senior knowledge adviser with the Society for Human Resource Management, says keeping your business on track during the COVID-19 pandemic is critical. One way to maintain continuity with your business is by upholding traditional HR activities, like performance …

There are only days left to contribute your operation’s financial data to the annual Cost of Doing Business Study. Learn more about the study and submit your data before July 15. Tracking each aspect of your business’s performance is more …

In a break from its previous three-visit model, the North American Retail Hardware Association’s (NRHA) upcoming Retail Management Certification Program will feature two in-person class visits. Students will still benefit from the same number of in-person instructional hours, but a …

More than ever, understanding your business’s financial health from every angle is vital. For more than a century, home improvement operators have counted on the annual Cost of Doing Business Study to discover every facet of their operation’s finances. The …

The North American Retail Hardware Association (NRHA) is now collecting information from independent U.S. hardware stores, home improvement centers and lumberyards for the 2020 Cost of Doing Business Study. The Cost of Doing Business Study is an annual overview of …

To reach 120 years of service, Mans Lumber and Millwork president Doug Mans says you have to be able to adapt to changing circumstances, even if it means making difficult decisions in moments of crisis. The family business began as …

Hand tools often represent one of the most reliable categories in a home improvement store. Whether a young couple is moving into a new home and building up their supply of DIY tools or a pro needs a replacement for …

Normally at this time of year, retailers would be planning for the unpredictable spring season that often brings severe thunderstorms, tornadoes and hurricanes. But nothing is normal about the second quarter of 2020. Home improvement retailers know they are lifelines …