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TRENDING NOW: Operations

Do it Best Evaluates New Products During Open Buying Day

Do it Best Corp. hosted an Open Buying Day event on Nov. 30, welcoming prospective domestic and international vendors to its Fort Wayne, Indiana, headquarters. The event enabled Do it Best merchandise managers to meet one-on-one with prospective vendors interested in doing business ... Read More »

What’s Next for the Stalled Overtime Law?

The U.S. Department of Labor is appealing a federal judge’s order to stop implementation of new overtime pay increases, which were slated to take effect nationwide on Dec. 1, the date the appeal was filed. Texas federal Judge Amos L. ... Read More »

‘Well, That Didn’t Work’: How 4 Retailers Course-Corrected When Things Didn’t Go As Planned

Course-Corrected

To view a PDF of this story, click here.  By Jesse Carleton, jcarleton@nrha.org and Liz Lichtenberger, llichtenberger@nrha.org Typically in Hardware Retailing, we talk about best practices and what retailers have done well. We like to highlight successes, because when we share ideas ... Read More »

Using GMROI to Improve Your Business

The annual Cost of Doing Business Study from the North American Retail Hardware Association (NRHA) is the industry’s only inclusive benchmarking study and has been conducted annually for 99 years. The study provides detailed financial information from hardware stores, home centers and lumber/building ... Read More »

NRHA Abroad: Small Stores, Big Business

Impulse Selling

“Oh, that bag of chips looks good. I think I’m in the mood for something salty. I’m also kind of thirsty, or I might be later. Maybe I should grab a water bottle.” This is what many of your customers ... Read More »

Change of Plans for Overtime Law

overtime law

U.S. business owners who were preparing to pay extra for employees who work overtime don’t have to make changes—yet. Modified overtime laws were scheduled to take effect Dec. 1, but a federal judge’s Nov. 22 order has paused implementation of the new rules throughout the ... Read More »

Retailer Donates Dead Inventory

Some stores get rid of dead inventory by having liquidation sales, or putting products in a dump bin or on a clearance table at the front of the store. Woods Hardware doesn’t have room for that. With a 1,500-square-foot salesfloor, ... Read More »

Giving Back to Employees This Season

Employees who work hard for you all year appreciate a “thank you” once in a while. While you can certainly do that any time of the year, the Christmas season is one of the best times to do a little ... Read More »