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TRENDING NOW: Operations

10 Steps to Keep Your Operation Safe

store safety

Click the picture to download a PDF of this story. In an instant, an accident or unexpected event can injure employees and customers. Mike Marr, technical resource consultant from the Ohio Bureau of Workers’ Compensation, has more than 30 years of experience ... Read More »

10 Ways to Prep for Your Succession Plan

succession plan

Click the image above to download a PDF of the story. Many independent home improvement businesses are passed down through generations, but you should have a plan no matter who is taking over. Hardware Retailing developed this list based on ... Read More »

10 Retail Lessons From Toddlers

Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org My favorite 2-year-old boy says “Wow!” more than anyone I’ve ever met. Ducks in the yard, beads the size of pinheads, electrical outlets and shadows mesmerize him. Take some ... Read More »

10 Ways to Boost Employee Morale

employee morale

Click the picture to download a PDF of this story. Retailers everywhere continually express concerns about finding and retaining quality long-term employees. While there are definitely expectations that employees should meet, there are ways you as an employer can help bridge the ... Read More »

NRHA Launches New Inventory Management Course

Understanding your inventory is a critical component of your overall profitability, says North American Retail Hardware Association (NRHA) training manager and editor Jesse Carleton. If retailers don’t have an accurate, up-to-date picture of the products on their shelves, Carleton says, ... Read More »

10 Podcasts Small Business Owners Should Listen To

podcasts

Across the country, independent retailers are busy. Whether you’re refreshing yourself on the benefits of shopping local to share with your customers, benchmarking your business against typical and high-profit operations or crafting a succession plan for your retail operation, your ... Read More »

10 Ways to Beat Amazon at Retail

amazon

Escaping news about Amazon and its infiltration of the retail sector is impossible. It’s even likely that you or the people closest to you buy often from them and are members of their subscription service. You may overhear customers in ... Read More »

Attract Customers With High-End Loyalty Perks

loyalty

If your wholesaler offers a customer loyalty program, you’re likely a participant because you recognize the value of tracking customer purchases and collecting data. But there are opportunities to go beyond the traditional loyalty program to offer customers a truly ... Read More »