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Show Me the Money

This presentation offers financial tips for retailers, including loan types, picking the right bank, preparing for Tax Day and a bank day checklist. Click here to view the presentation. Read More »

Roush Hardware Finds Better Employees in a Down Economy

Rick Dye from Roush Hardware in Dublin, Ohio, discusses his experience hiring employees in a down economy. Read More »

Remodel at Edelmans Home Center Underway

For years, Loren Edelman has sold hardware supplies out of a cramped 3,000-square-foot space in Sabetha, Kan. Now, he’s in the middle of a big investment to build a new 12,000-square-foot store over the top of the old building. See ... Read More »

Zettler Hardware and Garden from the Ground Up

When John Zettler and his son Mike discovered there was a wide open market for hardware in Powell, Ohio, they decided to build a brand new 20,000-square-foot store. It’s their fourth store in the Columbus, Ohio, area. Join us for ... Read More »

Made in the USA: All American Store Has a Clear Mission

Someone finally decided to try it. In early 2009, Mike Petro and Dennis Cunningham sat down with a group of investors with a big idea: create a store that only sells American-made products. They had their minds on the struggling ... Read More »

What Matters to Customers

What Matters to Customers is a market study that measures the success of family-owned retail hardware stores in meeting customer expectations. It defines those expectations and pinpoints the reasons customers choose hardware stores in preference to big-box home improvement centers. To read the ... Read More »

2005 Employee Compensation Study

The Employee Compensation Report presents data on employment, wages and benefits in the retail hardware/home improvement industry. It includes employee productivity data from the most recent North American Retail Hardware Association (NRHA) and the Home Center Institute’s (HCI) cost of doing business survey, ... Read More »

Winning Retail Strategies

Retail Strategies for the 21st Century: Competing with the Big Boxes is a research study that details strategies and tactics independent hardware retailers can implement to co-exist with big box home improvement centers. During the year-long project, nearly 350 hardware store owners and ... Read More »