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Five Ways to Test and Track Marketing Tactics

Marketing Tactics

When you’re investing time and money in marketing initiatives, you want to make sure your efforts actually reach your audience. There are a few simple ways to track the various messages you send to your customers in order to gauge …

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Loss Prevention Tips for the Holidays

The Christmas shopping season should put retailers in a good mood, but it’s also a prime time for shoplifters to ply their trade. As stores get busy, it’s easier for a shoplifter to get lost in the crowd. Make sure …

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Fun With Funding a Cause

When Invermere Home Hardware decides to have some friends over for a party, the British Columbia-based business doesn’t joke around. It brings in every last bit of fun to be had and makes sure a worthy cause benefits when it’s …

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Employees Make the Grade at City Mill

Staying sharp with customer service means listening to what customers have to say about their experiences. At City Mill, customers can post comments on social media sites like Facebook and Yelp, but many of them choose to use the store’s …

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Turning ‘Scrap’ Into Savings

Porters Building Center prides itself on providing whatever its customers need. From a full-service lumberyard to rental and hardware, the four-location business has built a loyal following for service and products. Yet one of its most desired products started as …

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Retailers Want Truly Secure Credit Cards

Secure Credit Cards

Click the picture to download a PDF of this story. A new study from The National Retail Federation (NRF) finds that small business owners across the country are adopting new chip-and-signature credit card readers, but many still want increased credit …

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Highlights From 2017 Employee Compensation Report

Employee Compensation

Click the image above to see how data from the 2017 Employee Compensation Report appeared in Hardware Retailing‘s November issue. NRHA Presents Insights From New Report Retailers’ payroll expenses can be a critical part of their operations’ profitability. The North American Retail Hardware …

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