Hardware Retailing The Industry's Source for Insights and Information
In a November article, writers for the magazine Popular Mechanics contributed their thoughts on the 16 hardware stores they consider to be the best in the U.S.. They highlighted the uniqueness and service that make independent businesses like yours successful.
The following anecdotes and others appear in the November issue of Popular Mechanics, as well as here.
Headley Hardware, Greencastle, Indiana
“No matter what the job, I’m always glad to be at Headley’s. They stack hope by the door in that place. […] But truth be told, I come to Headley’s for two things: answers and eye contact. […] These guys don’t just mix paint and rebuild screen doors, they listen, visualize, sketch stuff out.”
Cliff’s Variety, San Francisco
“If such a wide spectrum of goods makes you doubt the staff’s building expertise, ask the guy hanging up a child’s Spider-Man costume where they keep the tubing cutters. He’ll give you advice on sweating copper pipes.”
Charles Street Supply, Boston
“Located smack in the middle of historic Beacon Hill, Charles Street Supply is packed with everything an urban homeowner or renter would want: housewares, cleaning products, back-to-school supplies, and a very patient staff, willing even to loan out tools to neighbors attempting their own repairs.”
