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Retailers Turn Trash into Unique Treasures

Suzanne Pierce, co-owner of J.P. Lumber in Oakland, Iowa, and her sister, Trudy Weaver, found a unique way to reuse old tools and broken household items. The sisters collect these items, which would otherwise be thrown out, and construct unique ... Read More »

4 Ways to Attract Customers to Your In-Store Services

In-store services like screen and glass repair, as well as blade sharpening and small engine repair, are likely already going strong this summer. Here are some ideas to keep customers coming in for services and repairs: Send your small engine ... Read More »

Seven Ways to Make Your Special Event a Success

Seven Ways to Make Your Special Event a Success - Feature

Sunny days mean people want to get out and about and spend some extra time outdoors. Offer events that will get people to your business. Here are some tips to help you plan your special event: Define your goals for ... Read More »

Community Minded: Giving Back to Your Community

This presentation outlines ways retailers can create a strong presence in their communities. Topics include developing partnerships, using events to cross-market, reaching out to local schools and government officials, sharing your business and leadership skills and more. View this presentation Read More »

Make New Neighbors Your Newest Customers

Want to welcome new neighbors to your community, and at the same time build loyal relationships? Consider offering a move-in packet or folder with in-store discounts and community information. Remember, new homeowners are likely to spend a significant amount of ... Read More »

Do Brands Matter?

Anecdotal evidence might suggest that the emotional connection between consumers and product brands just isn’t as strong today as it once was. But without any cold, hard, empirical evidence to support this theory, the editors of Hardware Retailing decided to ... Read More »

A Plan for Philanthropy

By Mandy Seiders, Manager, Cypress Ace Hardware and Feed Credit cards readers are down; cashier is late; and what’s that little Post-it note on your door say? Just that your lead sales associate quit without notice. As retailers, we’ve all ... Read More »

A Retailer’s Guide to Social Media

This presentation outlines how businesses are using social media today and how independent home improvement retailers can implement social media policies and best practices in their operations to make it an effective promotional and customer engagement tool. It also provides ... Read More »