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Planning an Event? Don’t Forget Pro Customers

Ladies’ nights and other customer appreciation events geared toward your DIY customers are a great way to advertise your store and promote community involvement, but the next time you plan an event, don’t forget about another segment of your customer ... Read More »

Kids Learn To Build a Lemonade Stand, Run a Business

Selling lemonade in Harker Heights, Texas, is a popular pastime for local children—and an independent home improvement store helps make that possible. For two years now, Heights Lumber & Supply has hosted a free lemonade stand-building workshop for children ranging ... Read More »

Ossian Do it Best Teaches Kids Tools of the Trade

A few times per year, Eventt Norris’s customer service conversations turn into explanations of how grass grows and chats about the word “clamp” starting with the letter C and “glove” starting with the letter G. Norris, who owns Ossian Do it ... Read More »

Radio Show Offers Mix of Information and Entertainment

When Gary and Don Lofholm aren’t in their store, Lofholm’s Do it Best Building Center in Norway, Michigan, they can be found in a place many may not expect to find a hardware retailer: at the local radio station. They’re ... Read More »