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Ohio Store Sees Quick Results Thanks to Social Media

If you’re still on the fence about whether a Facebook page or Pinterest account would be a helpful addition to your store’s marketing plan, take a look at the results of Thomas Do it Center’s recent fundraiser. In addition to ... Read More »

Puppy Love: Event Unites Community

Customers at Jared’s Ace Hardware in Bishopville, S.C., know the store is pet-friendly, but recently the store took the concept to a whole new level, bringing in llamas, donkeys, goats and more. In September, store staff worked with a local ... Read More »

Create an Effective Loyalty Program

How do you create an effective customer loyalty program? Below are five ideas from “The Power of Loyalty,” by author Roger L. Brooks. 1. Offer soft benefits that provide value, such as special access limited only to members. 2. Offer ... Read More »

Store Promotes Project to Help Underprivileged Girls

When Gloria Martin stumbled across the website of a philanthropic organization that aims to provide dresses for underprivileged girls in different countries, she knew it was a cause she wanted to support. “When I read about the organization, Dress a ... Read More »

Store’s Belt Sander Race a Popular Annual Event

At Nielson’s Building Center in Point Roberts, Wash., a belt sander is used for so much more than sanding. It’s the star of the company’s belt sander drag races, an event that’s become well-known throughout the community. In June, staff ... Read More »

Retailer Recognizes Top Dogs with Canine Costume Contest

Employees at Klem’s know dogs are more than just pets. They’re allowed in the store year-round and customers treat them as part of the family. “We know how much our customers love their dogs,” Klem’s president Jessica Bettencourt says. So ... Read More »

Retailers Turn Trash into Unique Treasures

Suzanne Pierce, co-owner of J.P. Lumber in Oakland, Iowa, and her sister, Trudy Weaver, found a unique way to reuse old tools and broken household items. The sisters collect these items, which would otherwise be thrown out, and construct unique ... Read More »

4 Ways to Attract Customers to Your In-Store Services

In-store services like screen and glass repair, as well as blade sharpening and small engine repair, are likely already going strong this summer. Here are some ideas to keep customers coming in for services and repairs: Send your small engine ... Read More »