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Using Twitter to Provide Excellent Customer Service

Does your business have a Twitter account? Are you actively using the account? If not, it may be a missed opportunity to provide your customers excellent service. While all social media platforms, such as Facebook and Yelp, can be used ... Read More »

Summer Selling: Are You Ready?

The spring rush at your store has wrapped up and you’re getting started with summer and the many events and promotions that come with it. Still looking for some ways to increase footsteps and sales this summer? No problem—we’ve provided ... Read More »

NRHA’s 2016 Social Media Study

Hardware Retailing magazine’s March 2016 issue features an article focused on retailers who have high-performing social media accounts for their businesses. The story also identifies ways retailers can grow their engagement and audience on social media platforms. The full story can be found here. The North ... Read More »

Texas Store Rooster Makes Impression on Community

Rooster

At Gecko Hardware in Dallas, Texas, customers come from near and far for the chance to meet and play with the store mascot, a rooster named George. The Buff Orpington rooster has made quite a name for himself and Gecko Hardware since ... Read More »

Pet Adoption Day: Keck Hardware

Pet Adoption Day

In the June 2016 issue of Hardware Retailing magazine, we shared stories of five different retailers about how they serve their communities. To experience and see this community involvement first hand, we went to Trenton, Michigan, to meet Tom Klaus, owner ... Read More »

Partnering With Local Businesses

In the June 2016 issue of Hardware Retailing magazine, we shared stories from five retailers about how they serve their communities. The retailers provided so much information and countless examples of how they are involved in their communities that we ... Read More »

Taking on Local Leadership Roles

In the June 2016 issue of Hardware Retailing magazine, we shared stories from five retailers about how they serve their communities. The retailers provided so much information and countless examples of how they are involved in their communities that we could not ... Read More »

Going Beyond the Typical Donation

In the June 2016 issue of Hardware Retailing magazine, we shared stories from five retailers about how they serve their communities. The retailers provided so much information and countless examples of how they are involved in their communities that we ... Read More »