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Your Biggest Business Challenges and Opportunities

challenges and opportunities

The North American Retail Hardware Association (NRHA) is collecting data on retailers’ business challenges and opportunities, 2016 performance and where they plan to invest next. Please complete the survey to share your insights. When you complete the survey, you’ll be ... Read More »

Highlights From 2017 Employee Compensation Report

Employee Compensation

Click the image above to see how data from the 2017 Employee Compensation Report appeared in Hardware Retailing‘s November issue. NRHA Presents Insights From New Report Retailers’ payroll expenses can be a critical part of their operations’ profitability. The North American Retail Hardware ... Read More »

Your Online Presence vs. Customer Expectations

online presence

Take this survey to help the North American Retail Hardware Association (NRHA) determine if independent retailers’ online presence and use of online platforms meet customer expectations. When you finish the survey, you’ll be entered to win one of five $100 Visa ... Read More »

Financial Resources: Payroll, Average Transaction Size & GMROI

financial resources

The North American Retail Hardware Association (NRHA) recently released the 2017 Cost of Doing Business Study, a financial resource to help your compare your business to other retailers in the industry. In order to help you better understand and use ... Read More »

A Roundup of SEO Resources

SEO

SEO, or search engine optimization, is made up of hidden keywords and tags that help your website rise to the top of potential customers’ online searches. Because potential customers will visit your website for information that is industry- or business-specific, ... Read More »

Research Conference Details Optimistic Home Improvement Outlook

HIRI

The Home Improvement Research Institute (HIRI) recently presented the latest research on home improvement trends and the economic and social factors affecting the channel. Speakers at September’s 2017 Insights Conference in Chicago addressed topics including customer service, home technology and ... Read More »

Retailer Panels to Shed Light on Independent Industry

State of Independents Conference

High-performance independent home improvement retailers will discuss industry economic conditions, obstacles to growth, technology usage and the next generation of leaders during the 2017 North American Retail Hardware Association (NRHA) State of Independents Conference. Sponsored by the National Hardware Show®, ... Read More »

2017 Cost of Doing Business Study Now Available

Cost of Doing Business Study

Data from the 2017 Cost of Doing Business Study shows that at a typical independent home improvement store, the average customer spends $22 per transaction. At a high-profit store, that number jumps to $30 per sale. When was the last time ... Read More »