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Research & Guides

5 Financial Figures Every Retailer Should Know

financial figures

How comfortable are you with understanding the metrics and financial figures used in your business’s accounting files and financial statements? If you have trouble differentiating your defensive interval from your EBIT, you’re definitely not alone. Take a moment to review …

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Download a Free Holiday Marketing Toolkit

holiday marketing

The busy holiday shopping season is a great time to remind your customers that shopping local makes a positive difference in your community. The North American Retail Hardware Association (NRHA) and Independent We Stand offer a free marketing toolkit for you to …

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Looking for Growth Opportunities in Core Products and Niches?

product categories

The North American Retail Hardware Association (NRHA) is surveying independent retailers to learn more about the growth opportunities they are finding in niche and core product categories. The retailer perspectives will provide insight that helps independent business owners evaluate their …

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2018 Cost of Doing Business Study Now Available

If you’re looking for a tool to compare your operation’s performance to typical and high-profit home improvement businesses, the North American Retail Hardware Association (NRHA) has what you need. The 2018 Cost of Doing Business Study is now available and …

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10 Ways to Use NRHA Research to Improve Your Business

nrha research

The North American Retail Hardware Association (NRHA) conducts research every year to gauge the health of the independent home improvement sector and provide retailers with benchmarking tools and insight into topics ranging from employee benefits to tariffs. How can you …

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Survey Your Customers About Your Operation’s Price Image

exit surveys

What Do Customers Think of Your Prices? Surveying shoppers about their perception of the prices at Palos Ace Hardware in Palos, Heights, Illinois, helped owner Dan Harris better understand what his customers think about his business’s prices and those of his competitors. …

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