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How Independent Retailers Are Competing Online in an Amazon World

Click the picture to download a PDF of this story. By Kate Klein, kklein@nrha.org, and Todd Taber, ttaber@nrha.org Retailers Are Expanding Their In-Store Experience Online Double-digit sales increases, a website that’s easy to shop, tech experiments like drones and a steadily growing ... Read More »

NRHA’s Succession Planning Study Is Now Available

Succession Planning Study

The North American Retail Hardware Association (NRHA) has released its Succession Planning Study. Succession planning is an ongoing challenge for retailers who do not have a successor in place or have not prepared a step-by-step exit plan for themselves before ... Read More »

Employee Compensation Report Now Available

employee compensation

The North American Retail Hardware Association (NRHA) has released the only in-depth, industry-specific study on employee compensation. The new 2017 Employee Compensation Report is a benchmarking tool for independent home improvement retailers to use for general guidance as they assess their payroll ... Read More »

Your Biggest Business Challenges and Opportunities

challenges and opportunities

The North American Retail Hardware Association (NRHA) is collecting data on retailers’ business challenges and opportunities, 2016 performance and where they plan to invest next. Please complete the survey to share your insights. When you complete the survey, you’ll be ... Read More »

Highlights From 2017 Employee Compensation Report

Employee Compensation

Click the image above to see how data from the 2017 Employee Compensation Report appeared in Hardware Retailing‘s November issue. NRHA Presents Insights From New Report Retailers’ payroll expenses can be a critical part of their operations’ profitability. The North American Retail Hardware ... Read More »

Your Online Presence vs. Customer Expectations

online presence

Take this survey to help the North American Retail Hardware Association (NRHA) determine if independent retailers’ online presence and use of online platforms meet customer expectations. When you finish the survey, you’ll be entered to win one of five $100 Visa ... Read More »

Financial Resources: Payroll, Average Transaction Size & GMROI

financial resources

The North American Retail Hardware Association (NRHA) recently released the 2017 Cost of Doing Business Study, a financial resource to help your compare your business to other retailers in the industry. In order to help you better understand and use ... Read More »

A Roundup of SEO Resources

SEO

SEO, or search engine optimization, is made up of hidden keywords and tags that help your website rise to the top of potential customers’ online searches. Because potential customers will visit your website for information that is industry- or business-specific, ... Read More »