Ace Hardware Corporation announced today it has acquired Jensen Distribution Services, a profitable 131-year-old distributor of hardlines goods. Founded in 1883, and based in Spokane, Washington, Jensen Distribution Services is a wholesale hardware distributor with approximately $150 million in wholesale …
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Efficiency Can Boost Customer Service
Learn some lessons from Lowe’s and Ace Hardware — make shopping more efficient for your customers this year, and improve their overall experience with your business, an article from Forbes recommends. Ace Hardware and Lowe’s both have strategies that have helped …
Read More »Wal-Mart Allows Customers to Trade in Gift Cards From Other Stores Such as Lowe’s, Home Depot
As customers head out to make purchases with gift cards this holiday season, Wal-Mart is encouraging shoppers to trade gift cards from other stores for Wal-Mart cards instead. The retail giant is hosting a promotion to consumers with wallets full of gift card …
Read More »Lowe’s Canada Invites Customers to Simulate Home Improvement Projects
Lowe’s Canada is using a simulator to help customers plan home improvement projects. Consumers can enter the Lowe’s Holoroom and choose paint colors and other products via iPad to experience them at full scale, creating a 3-D model of a room …
Read More »Fraud Costs Multiply for Retailers
Retailers lost more than $3 per stolen dollar stolen in 2014, according to recent research. The cost of dealing with fraud, including stolen merchandise, bounced checks and unauthorized credit card transactions, came at a price of $3.08 per dollar stolen this …
Read More »Former Home Depot Exec Gets International Award
A former executive from The Home Depot is being honored with the 2015 Global DIY Lifetime Award. Jim Inglis, who worked as executive vice president for Home Depot from 1983 to 1996 and served on the retail giant’s corporate board …
Read More »USA Today Honors Founder of Home Improvement Website
USA Today named the founder of a home improvement data website its first Entrepreneur of the Year. Editors from the publication chose to honor Porch.com founder Matt Ehrlichman, who started the website in 2013 as a tool for homeowners to find home improvement research …
Read More »Lowe’s to Add Sherwin-Williams’ Paint
In March, Lowe’s will sell Sherwin-Williams’ HGTV HOME™ brand paints in stores and online. According to a Lowe’s press release, the “product line will feature a new and improved interior and exterior paint program.” HGTV HOME’s “color palette will offer …
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