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Tag Archives: consumers

Customer Service: The Moneymaker

Providing excellent in-store service is crucial to your business because competitors can often offer comparable pricing and possibly wider product selections. Good customer service is so important that 85 percent of consumers say they will go elsewhere if they visit ... Read More »

Retail Sales Up for Building Materials, Garden Supplies

U.S. retail and food sales in July increased from June, and building material and garden supply dealers saw sales increase by 0.7 percent in that time, according to estimates from the U.S. Census Bureau. Overall retail trade sales were up 0.6 percent from ... Read More »

Lawn and Garden Knowledge

 To download a PDF of this story, click here. To download the Lawn & Garden Selling Guide, visit hardwareretailing.com/food-gardening. For more data on the growth in food gardening click here. Getting Back to the Roots With more consumers growing their own edible gardens consisting of fruits, ... Read More »

Lawn and Garden Selling Guide

More homeowners and apartments dwellers are using whatever space they have, be it backyards or containers, to grow fruits, vegetables and herbs for at-home cooking. This growing interest in gardening comes from consumers’ desire to know where their food comes ... Read More »

Apartment Construction Leads June Housing Starts

The number of U.S. housing starts for the month of June jumped 9.8 percent from the month prior, and construction of multifamily homes drove that growth, according to The Wall Street Journal. The data from the U.S. Census Bureau and the U.S. Department of Housing ... Read More »

Do Consumers Know You Are Locally Owned?

While many consumers can recognize an independent home improvement store by its small-town feel and top-notch service, many don’t know a business is locally owned and operated if it uses national branding or has multiple locations. Customers may see a ... Read More »

Younger Shoppers Are More Likely to Impulse Buy

We all do it. We all visit a store with a shopping list in hand and end up buying more than the items listed. This list abandonment happens for many reasons, but some of us — depending on age — ... Read More »

Consumers Are Slow to Adopt Digital Wallets

Most consumers aren’t eager to retire their physical wallets, despite the option to consolidate what they carry in their pockets and purses by storing payment cards and coupons in digital wallets. In fact, only 13 percent of adults in the U.S. ... Read More »