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Tag Archives: consumers

Shoppers Turn Away from Brick-and-Mortar

According to a recent Wall Street Journal article, U.S. retailers are facing a steep and persistent drop in store traffic, which is weighing on sales and prompting chains to slow store openings as shoppers make more of their purchases online. ... Read More »

Rich Customers Opt for Warehouse Clubs

While warehouse clubs might be perceived to be the domain of those looking to stretch a tight budget, new research from Mintel reveals that it is not just those of lower incomes. According to Retailcustomerexperience.com, high income consumers think their ... Read More »

Mobile Retail Apps Continue to Be Popular Across Generations

CFI Group has published its Retail Satisfaction Barometer, which reveals consumer expectations during the shopping process, specifically noting the popularity of mobile technology. The report uncovered that the use of mobile applications for shopping purposes doubled in the past year, ... Read More »

Technology Bridges Gap Between Online and Physical Stores

As consumers have become increasingly reliant on mobile devices, consulting apps, websites and online reviews to help dictate purchase decisions, the future of brick-and-mortar retailers once seemed bleak. But, just as consumers tend to move through ebbs and flows that ... Read More »

Millennials Account for Nearly One-Third of Recent Home Purchases

The numbers are in: Millennials – those age 33 and younger – take the top spot as the largest group of recent homebuyers in the U.S. According to the 2014 National Association of Realtors Home Buyer and Seller Generational Trends ... Read More »

The Future of Retail

For the past few years, brick-and-mortar retailers didn’t have a fighting chance to compete with the personalization and convenience provided by online shopping. By cultivating mountains of rich customer data, online retailers had the upper hand. Every action and inaction ... Read More »

Making Shopping a More Personal Experience

A new “Truth About Shopping” study explores global consumer attitudes and behavior related to all areas of shopping today, including online, mobile and in-store purchasing, views about data and privacy, and preferences about the shopping environment and experience. Conducted by ... Read More »

Consumer Spending in U.S. Unexpectedly Declines

American shoppers dialed it back in April after spending at the fastest pace in almost five years. Household purchases unexpectedly fell 0.1 percent, the first decrease in a year, after a 1 percent gain the prior month that was the ... Read More »