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Tag Archives: consumers

Home Improvement Spending Expected to Slow Down by Mid-2014

The home remodeling market continues to grow, with strong gains predicted through the beginning of 2014, according to the Leading Indicator of Remodeling Activity (LIRA) recently released by the Remodeling Futures Program at the Joint Center for Housing Studies of Harvard University. ... Read More »

Survey: Most Homeowners Planning Fall Home Improvement Projects

More than half (52 percent) of homeowners plan to make a home improvement or addition this fall, according to the Zillow® Digs™ Fall Home Improvement Trend and Spending Survey, compared with 60 percent in the summer; homeowners plan to spend ... Read More »

Consumers & Brand Loyalty

To watch the full video, click here. As competition for discretionary dollars grows, creating a strong brand to which consumers can relate to can mean all the difference. This webcast will help attendees take a closer look at how signage, ... Read More »

Study: Economy Less Likely Affecting Millennials’ Shopping Habits

Millennials are less likely to spend less due to the economy, according to a consumer survey conducted by Prosper Insights & Analytics on behalf of the National Retail Federation. Its April Consumer Survey showed that 89.5 percent of young adults feel the ... Read More »

Customers: Love ‘Em or You’ll Lose ‘Em

By Michael Bergdahl, author and business consultant Isn’t it ironic that it takes years to build a great customer relationship, but only moments to tear one apart? Below are several of the most common customer service mistakes companies make. The ... Read More »

Do Brands Matter?

Anecdotal evidence might suggest that the emotional connection between consumers and product brands just isn’t as strong today as it once was. But without any cold, hard, empirical evidence to support this theory, the editors of Hardware Retailing decided to ... Read More »

The Rebirth of DIY

To watch the full video, click here. Is economic pressure encouraging an increase in DIY activity across the country? Supported by original research, this webinar will examine how consumers’ attitudes toward do-it-yourself projects have changed over the years, and how ... Read More »

What Matters to Customers

What Matters to Customers is a market study that measures the success of family-owned retail hardware stores in meeting customer expectations. It defines those expectations and pinpoints the reasons customers choose hardware stores in preference to big-box home improvement centers. To read the ... Read More »