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Tag Archives: customer experience

Target Testing Next-Day Delivery for Essentials

next-day delivery

Target will be testing a next-day delivery service for a limited number of customers in its headquarters city of Minneapolis this summer, the company reports. The service, called Target Restock, will be open to customers in Minneapolis that currently have Target’s ... Read More »

Smoke in the Air: Helping Your Customers Barbecue Better

May Means National Barbecue Month The weather is growing warmer, and lovers of the backyards all over North America are starting to crack their patio doors. Greeting them will be (or should be) a slightly smoky vista flavored with hickory, ... Read More »

Exec Changes May Mean Target CEO Is ‘Feeling Some Pressure’

feeling some pressure

Minneapolis-based Target Corp. has announced the coming departure of one of its top executives, after the retailer’s leadership team decided to abandon multiple tech innovation projects. On April 27, Target CEO Brian Cornell publicized the exit of chief strategy and innovation officer Casey Carl ... Read More »

How To Make Your Pet Department Top Dog

Families all over the globe are taking a closer look at what they put in their bodies. Organic foods and locavore tastes have transformed the standard diet for many families, and that has translated to pets as well. Yet it isn’t ... Read More »

Will Lowe’s Staff Changes Hurt Customer Service?

Lowe's

The staff changes Lowe’s announced earlier this year to cut costs and focus more on customer service may hurt in-store experiences, Lowe’s employees tell Fast Company magazine. Lowe’s has cut corporate and store jobs and planned to move other employees who have ... Read More »

Discovering Ganahl Lumber, Past and Present

Ganahl Lumber

When customers walk through the doors of Ganahl Lumber in Anaheim, California, they are immediately taken back to the earliest days of the family-owned business, which is still a thriving enterprise. To encourage customers to learn about the history, the entrance of the ... Read More »

Greenery, Shadow Among 2017 Colors of the Year

2017 Colors

Color Expert Weighs in on Manufacturers’ ‘Color of the Year’ Choices For many homeowners, a new year often inspires consumers to create a new décor inside the home. Whether they are simply looking to update the bathroom walls or are ... Read More »

Target Launching Mobile Payment in 2017

Mobile Payment

Sometime in 2017, Target shoppers will be able to pay for in-store purchases with a Target-specific mobile app, Reuters reported in January. Michael McNamara, Target’s chief information and digital officer, confirmed to technology news site Recode that mobile payments would be offered on at least ... Read More »