Home » Tag Archives: Gravenhurst Home Hardware

Tag Archives: Gravenhurst Home Hardware

Read These Q&As With the 2021 NHPA Top Guns

NHPA 2021 Top Guns

The North American Hardware and Paint Association (NHPA) has recognized key home improvement operators for their successes and strategic solutions for 15 years with the Top Guns award. This award highlights retailers who are committed to their communities, their teams …

Read More »

2021 NHPA Top Gun: Ian McNaughton

ian mcnaughton

The North American Hardware and Paint Association (NHPA) has recognized key home improvement operators for their successes and strategic solutions for 15 years with the Top Guns award. This award highlights retailers who are committed to their communities, their teams …

Read More »

NHPA Announces 2021 Top Guns Award Honorees

Top Guns 2021

Meet the 2021 Top Guns—three high-achieving and innovative retailers. For 14 years, The North American Hardware and Paint Association (NHPA) has recognized retailers who are strategically leading their operations and making investments in their teams through the Top Guns awards. …

Read More »

How It Pays to Be Customer-Centric

customer service tips

Click the picture to download a PDF of this story. By Todd Taber, ttaber@nrha.org Customers Are King Are your customers being served? For many independent retailers, offering superior customer service is a differentiator against big-box competitors. But in the day-to-day bustle of …

Read More »