Home » Tag Archives: human resources

Tag Archives: human resources

10 Things to Never Say to a Customer

Click the image above to download a PDF of the story. Independent retailers regularly state customer service as a strength and distinguishing characteristic for their industry. While customer service is a keystone for an independent retailer to beat big-box stores ... Read More »

10 Ways to Boost Employee Morale

employee morale

Click the picture to download a PDF of this story. Retailers everywhere continually express concerns about finding and retaining quality long-term employees. While there are definitely expectations that employees should meet, there are ways you as an employer can help bridge the ... Read More »

Free Resources to Improve Your Operation

free resources

NRHA recently launched a brand new website, and now it’s easier than ever to access online and downloadable resources to better your business. These resources are developed with independent retailers in mind and are available to help you in areas ... Read More »

NRHA Announces New Human Resources Business Services Partnership

human resources

As part of its mission, the North American Retail Hardware Association (NRHA) strives to find opportunities to help retailers run better and more profitable businesses. One of the ways NRHA works toward its mission is by forming partnerships with organizations ... Read More »

Strong Community Partnerships Key for Retailers

Click the picture above to download a PDF of the story. Challenges are always best faced with a caring group of supporters at your back. For retailers, supporters could include employees, friends and family. But retailers who work to become ... Read More »

5 Easy Ways to Stay Competitive as an Employer

competitive employer

Finding ways to remain a competitive employer is crucial. Across industries, finding qualified employees is often listed as a top challenge for business owners. As a retailer, you may find yourself concerned with how you can keep up with your ... Read More »

How to Lead Multiple Generations in the Workforce

There are five generations currently in the workforce. The oldest workers represent the silent generation, who were born between 1928 and 1945, and the youngest workers are Generation Z, who were born after the year 2000. With more than 150 ... Read More »

Shifting Marijuana Laws Daze Employers

marijuana laws

As of May, 30 states and the District of Columbia allow some form of legalized marijuana, including eight states that allow marijuana use without a doctor’s prescription. This year’s midterm elections could bring another wave of legalization as voters in ... Read More »