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Tag Archives: merchandising

Merchandising Chief Out at J.C. Penney to ‘Streamline Decision-Making’

merchandising

The role of chief merchandising officer has been eliminated at big-box department store J.C. Penney, CNBC reports. The retailer says in its press release that the move is part of an “organizational restructuring to streamline decision-making and promote greater agility ... Read More »

Wrap-Up: Dustin Kaehr’s Retail Is… Series

kaehr

Throughout 2017, retail consultant Dustin Kaehr has shared his insights into the cornerstones of running a successful retail operation. He’s drawn from his 17 years of experience working with all types of retailers, including small independent businesses as well as ... Read More »

Expert Perspective: Retail Is…Store Design

store design

Click the picture to download a PDF of this story. By Dustin Kaehr, dk@dustinkaehr.com My grandpa used to love eating at little hole-in-the-wall restaurants. “It may look like a dump, but those places usually serve the best food.” My dad, who ... Read More »

Five Ways to Cross Merchandise

Cross merchandising is one of the best ways to increase sales because it gives customers a reminder of an item they might have otherwise forgotten. Encouraging this add-on sale not only increases your average transaction size, but it is also ... Read More »

After 10 Years, 10th Street Hardware Looks to New Beginnings

10th street hardware

Click the picture to download a PDF of this story. By Melanie Moul mmoul@nrha.org 10th Street and Beyond As someone who only recently became a part of the independent home improvement industry, Steve DeShong had heard a lot of stories ... Read More »

10 Tips for Completing an Honest Store Critique

Click the picture to download a PDF of this story. Store owners throughout the industry have discovered that business critiques from other independent home improvement retailers help them become better operators. Ask a fellow retailer or two to walk through your store, ... Read More »

10 Impulse Items Customers Crave

Impulse items—those carefully arranged and displayed products found in retail locations from office supply stores to the corner grocery—are all about maximizing those final moments of a customer’s time in your store. Whether it’s necessities like snacks and drinks or ... Read More »

Vintage Jukebox a Conversation Piece for Customers

jukebox

Visitors to the paint department at Charlie’s Hardware & Rental in Mosinee, Wisconsin, will find something not often found in hardware stores: a vintage jukebox. Owner Jeff Kyhos says showcasing the retro device, which he calls “a great conversation piece,” ... Read More »