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Tag Archives: merchandising

What Keeps The Home Depot CEO Up at Night? ‘Change’

Home Depot ceo

The Home Depot CEO Craig Menear says “the amount of change that’s happening in our business” is what keeps him awake at night in a Dec. 20 episode of the Marketplace® podcast, distributed by American Public Media®. “Being able to ... Read More »

Growing Customer Confidence

Customers can often become attached to brands. Once they trust a product to achieve an outcome, customers can become wary of a retailer who changes their lineup. Cottin’s Hardware & Rental in Lawrence, Kansas, took the proactive route on its ... Read More »

Merchandising Chief Out at J.C. Penney to ‘Streamline Decision-Making’

merchandising

The role of chief merchandising officer has been eliminated at big-box department store J.C. Penney, CNBC reports. The retailer says in its press release that the move is part of an “organizational restructuring to streamline decision-making and promote greater agility ... Read More »

Wrap-Up: Dustin Kaehr’s Retail Is… Series

kaehr

Throughout 2017, retail consultant Dustin Kaehr has shared his insights into the cornerstones of running a successful retail operation. He’s drawn from his 17 years of experience working with all types of retailers, including small independent businesses as well as ... Read More »

Expert Perspective: Retail Is…Store Design

store design

Click the picture to download a PDF of this story. By Dustin Kaehr, dk@dustinkaehr.com My grandpa used to love eating at little hole-in-the-wall restaurants. “It may look like a dump, but those places usually serve the best food.” My dad, who ... Read More »

Five Ways to Cross Merchandise

Cross merchandising is one of the best ways to increase sales because it gives customers a reminder of an item they might have otherwise forgotten. Encouraging this add-on sale not only increases your average transaction size, but it is also ... Read More »

After 10 Years, 10th Street Hardware Looks to New Beginnings

10th street hardware

Click the picture to download a PDF of this story. By Melanie Moul mmoul@nrha.org 10th Street and Beyond As someone who only recently became a part of the independent home improvement industry, Steve DeShong had heard a lot of stories ... Read More »

10 Tips for Completing an Honest Store Critique

Click the picture to download a PDF of this story. Store owners throughout the industry have discovered that business critiques from other independent home improvement retailers help them become better operators. Ask a fellow retailer or two to walk through your store, ... Read More »