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Tag Archives: operations

5 Tips for Finding the Best Employees

best employees

When a member of your team decides to leave, finding someone new to replace them can be one of the most difficult tasks you have all year. Your employees are the face of your business. They can make or break ... Read More »

Wewa Ace Hardware Supports Community After Hurricane Michael

Wewa Ace Hardware

When Hurricane Michael first came on the radar in October 2018, Florida residents planned to ride out the category 1 hurricane and then resume their day-to-day lives. Overnight that changed. Michael quickly escalated from a category 1 into a category ... Read More »

Making the Most of Markets

Click the picture to download a PDF of this story. By Chad Husted, chusted@nrha.org As a retailer, you don’t stand at the entrance of a crowded convention center show floor and look to hit every booth at a market or trade show. ... Read More »

Niche Trade Shows Offer New Ideas

Walking the aisles of a trade show or buying market can be both an exhilarating and daunting prospect for retailers. What products represent the next big trend for your store and customer base? How much can you afford to spend? ... Read More »

Try New Technology for Social Media Gains

Social media can be a great tool for retailers to engage with their customers and promote what is great about the industry and their businesses. Some of the most influential people on social media might well be those customers, which ... Read More »

How Specialty Markets Can Grow Your Business

Click the picture to download a PDF of this story. Walking the aisles of a trade show or buying market can be both an exhilarating and daunting prospect. What products represent the next big trend for your store and customer base? ... Read More »

Kids Get Creative at Bike Decorating Event

Just as adults like to show off their fancy cars, children love to show off their bicycles. Every year, Allan’s Home Hardware Building Centre in Cochrane, Ontario, gives them an opportunity to do that. The company’s Annual Bike Decorating Contest ... Read More »

Custom Phone Program Gives Retailer Options

Being attentive on the phone is an important facet of customer service, but how do you retain that when you need to put a customer on hold? Smith’s Ace Hardware, which has five locations in New Jersey and Pennsylvania with ... Read More »