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Tag Archives: operations

Encouraging Trades, Training Among Topics at Women’s Leadership Roundtable

women's leadership

The North American Retail Hardware Association (NRHA) hosted its second annual Women’s Leadership Roundtable in Chicago, Dec. 6 during which attendees discussed the value that trades bring to the industry, and the importance of training employees among a variety of ... Read More »

Financial Checklist for Business Growth

Business growth can be a frightening proposition. Change, risk and unknowns are all part of the equation, and there’s no guarantee that everything will work out the way you hope. However, it’s necessary if you want to continue to be ... Read More »

Loss Prevention Tips for the Holidays

The Christmas shopping season should put retailers in a good mood, but it’s also a prime time for shoplifters to ply their trade. As stores get busy, it’s easier for a shoplifter to get lost in the crowd. Make sure ... Read More »

Employees Make the Grade at City Mill

Staying sharp with customer service means listening to what customers have to say about their experiences. At City Mill, customers can post comments on social media sites like Facebook and Yelp, but many of them choose to use the store’s ... Read More »

Merchandising Chief Out at J.C. Penney to ‘Streamline Decision-Making’

merchandising

The role of chief merchandising officer has been eliminated at big-box department store J.C. Penney, CNBC reports. The retailer says in its press release that the move is part of an “organizational restructuring to streamline decision-making and promote greater agility ... Read More »

Turning ‘Scrap’ Into Savings

Porters Building Center prides itself on providing whatever its customers need. From a full-service lumberyard to rental and hardware, the four-location business has built a loyal following for service and products. Yet one of its most desired products started as ... Read More »

Walmart Adding Aisle-Scanning Robots to 50 Stores

robots

Robots are part of Walmart’s strategy for improving its inventory management, as the retailer announces plans to add technologically advanced assistants in 50 U.S. stores, Business Insider reports. The big-box retailer tested the robots at a small number of stores in Arkansas and California earlier ... Read More »

In It to Fix It

In a time when many people seem to see every broken item as something to be thrown away, few may consider repair as an alternative. Mike Filbin, owner of Filbin’s Ace Hardware, wants to change that. As a solution, he ... Read More »