As local and federal lawmakers across North America issue guidance to stay at home, many are permitting hardware and home improvement stores to remain open to serve their communities. Read about retailers from across North America who are continuing to …
Read More »Tag Archives: operations
COVID-19 Prompts Major Shift in Retail Operations
On March 11, the World Health Organization declared COVID-19 a pandemic, the first in more than a decade. As the number of confirmed cases surpassed 3,100 people in 49 states, governments, communities and businesses of all sizes have been forced …
Read More »5 Uncomfortable Retail Realities Bringing New Opportunities
You’ve felt the winds of change. In this new decade, retail realities that once seemed like figments of the imagination are now commonplace. Robots work alongside humans in big boxes, and customers can have an entire shopping experience on the …
Read More »Your Web Presence Can Make or Break Sales
Understanding how home improvement customers research products online and ultimately make their purchases is critical. As customers begin to expect more online interaction from the businesses they shop, discover how you can position your website for ongoing success. The 2019 …
Read More »Understanding the Power of Video as a Marketing Tool
As social media use grew in the past decade, so did the reach of online marketing videos, according to a recent report from marketing firm Wyzowl. Data from nearly 700 marketers and consumers reveals some of the powerful reasons video …
Read More »Bilingual Signage Helps Welcome New Customers
At Central Valley, a lumber and building materials center with locations throughout northern California, president and CEO Steve Patterson wants every customer to feel welcomed. From diversifying his inventory to meet local industries’ specific needs to creating Spanish-language signage throughout …
Read More »6 Questions to Ask When Choosing Advisers
When hiring staff, most retailers put a great deal of effort into the application process to make sure they’ve found the right person. Choosing your business advisers is equally important. These are the people you rely on to help you …
Read More »Deadline Approaching: Apply Now for High-Level Retail Training
The North American Retail Hardware Association (NRHA) Retail Management Certification Program is the only industry program that prepares owners and high-potential employees with profit-focused store operations training. This high-level retail training can bring immediate results to your business and position …
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