Tag Archives: operations

While they might understand the important role innovation plays in an operation’s success, many retailers believe technology has to be expensive or complicated. In the July issue of Hardware Retailing magazine, we explored the basic technology processes, programs and systems …

From marketing to inventory management, you can track analytics for nearly every aspect of your operation. That data, while overwhelming at times, is crucial for assessing successes and determining business strategy. For Hartville Hardware & Lumber, tracking analytics has been …

Ace Hardware announced plans to open a new retail support center (RSC) in Kansas City, Missouri. The new Ace distribution center, spanning approximately 1.5 million square feet, is projected to be fully operational in 2025 and is expected to create …

With a willingness to embrace change and evolve, Wilco Stores has found great success and built a strong company culture. TJ Colson, president of Wilco Stores, says the core values of integrity, excellence, respect, accountability, teamwork and community set the …

Hassett Hardware has seen expansive growth and success in the six decades since it opened, going from one location in 1957 to now six locations across the San Francisco Bay Area. President and owner Eric Hassett contributes much of that …

In an effort to better serve its customers, Lancaster released a new online store and ordering platform. Senior marketing coordinator lead Nick Weiner​​ says the company worked closely with software developer Chris Bevan to create the new site, which will …

In what seems to be a common refrain for many types of products and services involved in home remodeling and renovation, the paint product market has been overwhelmed with strong demand and supply constraints in the previous year. Early in …

Known for providing an extra layer of customer service, independent home improvement retailers have always been in the business of helping customers. For generations, independent home improvement retailers have taken this idea a step further and found ways to give …