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Tag Archives: operations

NRHA Abroad: Retail Happenings Outside North America

NRHA Abroad

Click the picture to download a PDF of this story. By Hilary Welter, hwelter@nrha.org My name is Hilary Welter, and I just finished living out of a suitcase for 12 months. Over the past year, I had the opportunity to do ... Read More »

Financial Tools You Can Use

Financial Tools to help your business

Financial statements have valuable information that can help you make more informed business decisions. But if reading those statements feels like reading a foreign language, don’t worry, you’re not likely the only retailer who feels that way. Here are some ... Read More »

Opportunities Abound With Consumers on the Go

  Click the picture to download a PDF of this story. Want a breakdown of the “must haves” in the auto, RV and marine category? Check out our checklist for essential items for each department by clicking here. Keep it Moving ... Read More »

Two PA Retailers Help Boy Scouts Earn Their Wings

Eagle Scout earns his wings

Larry and Chris Drennen both achieved the rank of Eagle Scout when they were teenagers. Now, as owners of two stores in Pennsylvania—Oxford Feed & Lumber in Oxford and Brandywine Ace, Pet & Farm in West Chester—they want to help ... Read More »

Easy Ways to Cut Your Expenses

“A penny saved is a penny earned,” or so goes the old adage. When you think about improving profitability, it may be easy to spot the big ways to cut costs. But if you start looking for smaller cost-cutting measures ... Read More »

Survey: How Does Your Employee Compensation Compare?

Employee Compensation

Do you know how much businesses similar to yours are paying their cashiers or how much they spend on workers’ health insurance? Employee compensation is a massive investment for your operation. Knowing what your peers throughout the industry are doing ... Read More »

How to Build, and Maintain, a Positive Business Culture

team building

Click the picture to download a PDF of this story. By Jesse Carleton, jcarleton@nrha.org, Chad Husted, chusted@nrha.org, and Liz Lichtenberger, llichtenberger@nrha.org Despite an enviable location in Hawaii, HPM has survived its share of hard times. Established in 1921 during the Great Depression, it survived a ... Read More »

Ace to Open Customer Care Center in Florida

Customer Care Center

Ace Hardware Corp. announced this week its plan to open a new customer care center in Fort Myers, Florida. The center will employ 110 Ace corporate team members and is part of the co-op’s strategic three-year plan to grow and transform its customer ... Read More »