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Tag Archives: operations

How Do You Go to Market?

To view a PDF of this story, click here and read a Q&A from another retailer who has different strategies for going to markets.  By: Liz Lichtenberger llichtenberger@nrha.org , Jesse Carleton jcarleton@nrha.org and Sara Logel slogel@nrha.org. If you’re like the typical home ... Read More »

Military Preps Retailers for Store Ownership


The journey one takes to become an independent retailer is a little different for everyone. Whether one joined their family business after attending college or another decided to pursue a new venture as an entrepreneur, the road to business management ... Read More »

Josiah Gates: A Diamond in the Rough

Josiah Gates is the vice president of retail innovation at Aubuchon Hardware, which has 110 stores located throughout the northeast. One of his favorite sayings is, “Great leaders develop great leaders.” This is largely out of respect for the key ... Read More »

Tyler Russom: Leading By Example

Tyler Russom is a district manager with Buchheit Enterprises, which has eight large-format farm stores/home centers located in southeastern Missouri and western Illinois. He cut his leadership teeth working for Lowe’s, going through its management/leadership training rigors. After leaving Lowe’s ... Read More »

Jim Rivas: Courageous Leadership

Jim Rivas is the director of store operations at Friedman’s Home Improvement, which has four large-format home centers and is based in Santa Rosa, California. Rivas has worked in retail management nearly his entire career. When he was in his ... Read More »

Christian Herrick: Building the Team

Christian Herrick is the chief executive officer of Randy’s Do It Best Hardware, which has two stores based in Timberville, Virginia. Herrick’s leadership journey has covered a lot of territory, taking him from missionary work in Alaska to a service ... Read More »

How Social Media Can Be a Powerful Recruitment Tool

Social Media Helps Hiring Process

Want another way to find job candidates or know more about current applicants? Search for them online. According to a recent report by the Society for Human Resource Management (SHRM), more than one-third (36 percent) of organizations disqualified a job ... Read More »

Taylor’s Do it Centers to Buy Seven-Store Chain

Taylor’s Do it Centers of Virginia Beach announced the company is buying seven Pleasants Hardware stores in the Richmond, Virginia, area, according to an article from the Richmond Times-Dispatch. The deal is expected to close mid-February, according to the article. After the ... Read More »