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Tag Archives: operations

Retailers Share Tips to Rebound After Calamity

disaster

Click the picture to download a PDF of this story. When Disaster Strikes When was the last time you reviewed your operation’s disaster preparedness plan? More importantly, does your business even have a disaster plan? As a retailer, the day-to-day ... Read More »

NRHA Small Business and Government Roundtable Reveals Retailer Concerns

small business

As part of its mission to advocate for its members, the North American Retail Hardware Association (NRHA) hosted a small business and government roundtable June 28-29 at its Indianapolis headquarters. The event allowed independent home improvement retailers to discuss their ... Read More »

Promoting the Value of a First Job to Potential Employees

Finding quality employees who stay long term and have the potential to become a next-generation store leader is a concern independent home improvement retailers express to the North American Retail Hardware Association (NRHA). Recruiting members of Generation Z—who are the ... Read More »

Millennials Want a Retail Experience

millennials

Millennials and the generation group after them, Gen Z, make up nearly half of the U.S. population, which is good news for the retail sector, according to a recent Forbes article. However, Forbes says that the economic environment that this ... Read More »

Hardware Store Home to Archery Range

Social Circle Ace Hardware in Social Circle, Georgia, has found one of its newer niches to be right on target. Since 2012, the hardware destination has also been home to an archery pro shop and program. With the addition of ... Read More »

Walmart Uses Virtual Reality for Training

walmart

Walmart has introduced virtual reality (VR) headsets into its training program, allowing new employees to practice customer service before encountering customers on the salesfloors, the company reports. Walmart says the technology is intended to allow new store associates “to experience ... Read More »

Help Pros Shop Local With Home Sweet Home Pros’ Edition Signage

home sweet home pros' edition

In the July 2017 issue of Hardware Retailing, the North American Retail Hardware Association (NRHA) and Independent We Stand debuted the their latest joint research project, the Home Sweet Home Pros’ Edition study. The study found that for every dollar pros spend at independent retailers, ... Read More »

New Items Board Announces New Products for Employees

When there’s a new arrival at Mark’s Ace Hardware, Camille Gibson wants to make sure everyone has a chance to see it. Gibson, general manager for the Tucson, Arizona, store, doesn’t want any new addition to her product lineup to ... Read More »