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Tag Archives: operations

Anatomy of a Leader: Identify and Develop Future Retail Leaders

To view a PDF of this story, click here and download a resource that will help you determine what training program fits your store’s budget. By: Liz Lichtenberger llichtenberger@nrha.org, Kate Klein kklein@nrha.org and Scott Wright swright@nrha.org. The topic of leadership development has never been …

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Retailer’s Methods for Going to Markets

To get a better understanding of what retailers do at buying markets and what some of the best practices are, Hardware Retailing magazine looked at what three retailers do before, during and after buying markets in its February issue. In addition to …

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How Do You Go to Market?

To view a PDF of this story, click here and read a Q&A from another retailer who has different strategies for going to markets.  By: Liz Lichtenberger llichtenberger@nrha.org , Jesse Carleton jcarleton@nrha.org and Sara Logel slogel@nrha.org. If you’re like the typical home …

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Military Preps Retailers for Store Ownership

Military

The journey one takes to become an independent retailer is a little different for everyone. Whether one joined their family business after attending college or another decided to pursue a new venture as an entrepreneur, the road to business management …

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Josiah Gates: A Diamond in the Rough

Josiah Gates is the vice president of retail innovation at Aubuchon Hardware, which has 110 stores located throughout the northeast. One of his favorite sayings is, “Great leaders develop great leaders.” This is largely out of respect for the key …

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Tyler Russom: Leading By Example

Tyler Russom is a district manager with Buchheit Enterprises, which has eight large-format farm stores/home centers located in southeastern Missouri and western Illinois. He cut his leadership teeth working for Lowe’s, going through its management/leadership training rigors. After leaving Lowe’s …

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Jim Rivas: Courageous Leadership

Jim Rivas is the director of store operations at Friedman’s Home Improvement, which has four large-format home centers and is based in Santa Rosa, California. Rivas has worked in retail management nearly his entire career. When he was in his …

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Christian Herrick: Building the Team

Christian Herrick is the chief executive officer of Randy’s Do It Best Hardware, which has two stores based in Timberville, Virginia. Herrick’s leadership journey has covered a lot of territory, taking him from missionary work in Alaska to a service …

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