Home » Tag Archives: operations (page 58)

Tag Archives: operations

Consumers Are Slow to Adopt Digital Wallets

Most consumers aren’t eager to retire their physical wallets, despite the option to consolidate what they carry in their pockets and purses by storing payment cards and coupons in digital wallets. In fact, only 13 percent of adults in the U.S. …

Read More »

Payroll Makes a Performance Difference

Motivating employees to work hard is a challenge managers will always face because some associates are naturally driven to do their best every day while others lack initiative. Employee appreciation lunches, discounts on products and other recognition methods all boost …

Read More »

Home Sweet Home Study Marketing Materials

In the July issue of Hardware Retailing magazine, we took an in-depth look at the Home Sweet Home Study, brought to you by North American Hardware and Paint Association and Independent We Stand. The study revealed significant data that impact our industry …

Read More »

Home Sweet Home Study

To download a PDF of this story, click here. Visit hardwareretailing.com/shoplocal to download the marketing material presented in this story or download holiday-themed signage.  It’s a Fact: Shopping at Independent Home Improvement Retailers Builds Stronger Communities By Kate Klein, kklein@nrha.org and Sara Logel slogel@nrha.org Main Street used to serve as the go-to …

Read More »

True Value Makes Customer Service a Priority

During the month of June, True Value Company began hosting one-day certification training workshops for its members across the U.S. There will be 67 sessions held during June and July and more to come in August. The training workshops were announced at …

Read More »

Not Just Discounts: How Loyalty Programs Succeed

Whether you’re a Starbuck’s Coffee fan or not, you’ve likely heard of the company’s My Starbuck’s Rewards™ program. Everyday, customers line up for their java fix with their smartphones and loyalty cards brandished, eager to earn another star to add …

Read More »

Amazon Offers Free Same-Day Delivery

Amazon has been making moves, such as testing drones and offering two-hour delivery in three markets, to speed up the delivery of products ordered online, and is now offering same-day delivery benefits for free to certain customers in 14 metro areas. Amazon Prime …

Read More »

Selling from a Project-Based Perspective

During the spring and summer, many consumers visit home improvement stores in search of items to complete D-I-Y projects. One way you can set your store apart from the competition is by having a staff with the selling skills and knowledge to help …

Read More »