Retailers from all over North America came together last week to attend the North American Hardware and Paint Association’s webinar focused on the power and opportunity leading diverse teams brings independent home improvement retailers. The webinar was presented in real …
Read More »
Does your team reflect the diversity of the community you serve? Do you want to take steps toward hiring and leading a more diverse team? Then you’ll want to mark your calendar to attend the North American Hardware and Paint …
Read More »
In the April edition of Hardware Retailing, explore how keeping a sharp focus on the key retail metrics that define your business can help you streamline your operation. Now, get more resources to help you identify and improve your business’s …
Read More »
You may have settled on a great idea for your next new niche category, but where do you source it? Oftentimes, you may need to go outside of your primary wholesaler, and the vendor you choose can make or break …
Read More »
Whether it helps customers check off tasks on a household chore list or provides the means for them to enjoy favorite hobbies, a store that offers special services has many opportunities for building customer loyalty. Customers appreciate when retailers make …
Read More »
After the success of the National Hardware Virtual Show and the NRHA All-Industry Conference, the North American Hardware and Paint Association (NHPA) is proud to offer a full suite of informative videos to train and inspire independent home improvement retailers. …
Read More »
Good leadership requires constant individual growth. That’s why Brian Kabat, owner of Kabat’s Ace Hardware in Arizona, considers ongoing professional development to be an important part of his career. Kabat has stepped away from daily operations at his five stores …
Read More »
Keeping quality employees is a perennial problem for retailers. Solutions for reducing turnover often focus on better hiring techniques, competitive pay, benefit packages and a healthy company culture. Recent research from analytics and data firm Gallup adds another important piece …
Read More »
Hardware Retailing The Industry's Source for Insights and Information
