The benefits of employee training in the retail industry are numerous. A trained staff affects many aspects of the business, including the quality of customer service, sales numbers, employee satisfaction and much more. Implementing a training program not only positively …
Read More »Tag Archives: operations
Do it Best Offers Scholarships to NRHA Training Program
The North American Retail Hardware Association (NRHA) is pleased to announce that Do it Best Corp., headquartered in Fort Wayne, Indiana, will be sponsoring two scholarships to help Do it Best member-owners participate in NRHA’s Retail Management Certification Program. The …
Read More »Boost Employee Engagement Through Recognition
Recruiting a talented staff and retaining them is something every business should strive to do. So how can your operation keep employees happy and engaged? Through social recognition, according to Eric Mosley and Derek Irvine, authors of “The Power of …
Read More »Marketing to Today’s Generations: A Topic at the NRHA All-Industry Conference
One size does not fit all when it comes to marketing to different generations of consumers today. Attendees of the North American Retail Hardware Association (NRHA) All-Industry Conference, held May 5-7 in conjunction with the National Hardware Show®, will have …
Read More »Orgill to Expand Mid-America SuperCenter
Orgill, Inc. has announced plans to increase the size of its Sikeston, Missouri, distribution center by more than 250,000 square feet. The expansion will bring the total size of the state-of-the-art distribution facility to more than 1 million square feet. …
Read More »Five Ways NRHA Membership Can Help Your Business
For over 100 years, the North American Retail Hardware Association (NRHA) has been dedicated to providing the latest and most beneficial programs and services to its members. Today, your association is continuing to work hard to develop and offer tools …
Read More »New Ace Division Will Teach Customer Service Strategies
Ace Hardware recently announced the launch of a new company division designed to share the brand’s customer service strategies with businesses and organizations around the world. The co-op’s goal for the Ace Center for Excellence is to provide professional speakers and workshop …
Read More »Ace Launches National Free Store Pickup Program
This week, Ace Hardware announced the national launch of its free in-store pickup program at participating Ace stores. The program will allow customers to check their neighborhood Ace store’s available inventory on www.acehardware.com before visiting a store or place their orders online and then …
Read More »