Imagine going to summer camp but not being allowed to speak your primary language. That experience offers the perfect setting to learn a different language, according to Lowe’s. For the past five years, employees from Lowe’s distribution centers in the U.S. have gained unique, one-week training through an immersion program. …
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Ex-Lowe’s Employee Files Discrimination Lawsuit
A former Lowe’s employee has sued the home improvement company, saying he suffered sexual discrimination. Adam Haimowitz of Tallman, New York, says his frequent complaints about the discrimination weren’t taken seriously by Lowe’s human resources employees, according to an article from …
Read More »What’s In Your Plan?: What a Strategic Plan Is, and Why Your Business Needs One
To download a PDF of this story click here and visit hardwareretailing.com/strategic-planning to learn more about the components of a strategic plan and see some examples for each of the components that make up a plan. Frank Strano has some …
Read More »The Move From Promotion to Personalization
After a successful holiday season, retailers are re-evaluating their strategic plans and determining how to keep consumers engaged in the coming months. Many retailers have used and are continuing to use deep discounts as promotions that they hope will keep customers engaged …
Read More »Big Box Stores Reducing Floor Space
When big box retailers first became popular options for consumers, the term big box fit due to store layout and size. Recently, however, many popular big box retailers have been trying to reduce size and introduce smaller versions of their stores. Developing micro-sized …
Read More »Business Resolutions for 2015
Do you have big goals for your business in 2015? The beginning of the New Year is a great time to refocus on both personal and business goals. If you haven’t started crafting any resolutions for your business yet, check out the …
Read More »Efficiency Can Boost Customer Service
Learn some lessons from Lowe’s and Ace Hardware — make shopping more efficient for your customers this year, and improve their overall experience with your business, an article from Forbes recommends. Ace Hardware and Lowe’s both have strategies that have helped …
Read More »Pay Attention to Mobile Pay in 2015
Many retailers and consumers will be helping grow the trend of mobile payments. Mobile payment options such as Apple Pay, Google Wallet and others are still relatively new services, but their use is expected to increase rapidly in the next few years, according to …
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