The North American Retail Hardware Association (NRHA) invites all members of the independent home improvement industry to its upcoming webinar charting the impact of COVID-19 on the home improvement industry. The online event will take place Sept. 30 at 2 …
Read More »Tag Archives: operations
Home Hardware Appoints 2 Senior Directors
Home Hardware Stores has announced Darrin Sayles will join the company’s sales and operations team as senior director. His appointment will support Home Hardware’s strategic growth and focus on operational excellence for its nearly 1,100 independently owned stores. “Home is …
Read More »NRHA to Host Webinar on Managing Stress in the Workplace
Managing stress in the workplace is a priority under normal circumstances—but amid COVID-19 concerns across North America, this topic is both important and timely. To help retailers better support their teams during this crisis, the North American Retail Hardware Association …
Read More »3 Ways to Increase Transaction Size
Increasing sales doesn’t always require a major capital investment. You can use tools you already have, which is what Victoria Cook-Cranton, floor manager at Annapolis Home Hardware Building Centre (AHHBC), has discovered. Cook-Cranton has spent the past couple of years …
Read More »A 360-Degree View of Lowe’s
Lowe’s is making a comeback before it needs one. The company has been busy since 2018, restructuring its executive team, shedding side ventures and reevaluating its approach to serving professional customers. The retailer is refocusing on growing its core U.S. …
Read More »Finding and Delivering Value By Hiring Young People
Ben Houser was 16 years old when he interviewed for a job at King’s Ace Hardware in Billings, Montana. He had zero work experience and knew nothing about hardware, but he wanted to earn some cash. King’s Ace hired Ben …
Read More »Review OSHA Guidance on COVID-19
The Occupational Safety and Health Administration (OSHA) has compiled helpful resources for business owners to review as they continue to safeguard customers and employees from COVID-19. Review OSHA’s COVID-19 guidance now, to get information on a host of topics critical …
Read More »CDC Guidance for COVID-19 Cases in the Workplace
As the U.S. passes more than 3.7 million confirmed cases of COVID-19 nationwide, understanding how an employee testing positive will affect your business is crucial. The Centers for Disease Control and Prevention (CDC) have released an FAQ to help business …
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